It has no holiday all the year round.Round-the-clock.
E-mail is Saturday from Monday.E-mail is 17 o'clock from ten o'clock.
Telephone manners are Saturdays from Monday.Telephone manners are 18 o'clock from ten o'clock.

After the commodity arrives, the returned goods within seven days is free.
Please confirm the commodity at once when the commodity arrives.
The carriage when goods is returned becomes a customer's share.

Thing concerning commodity:shop@kimono.ne.jp
Thing concerning tailoring:shop@kimono.ne.jp

There is no thing over the third party because it strictly manages customer's individual information at all.
The system named SSL is used because of the credit card, and the card number is encrypted and transmitted.

Japan Post EMS